Meet Carriann

Carriann Lane helps organizations create AI-powered learning experiences that feel remarkably human. Her work combines simulation design, conversational AI, accessibility, and behavioral psychology to create immersive learning experiences where every interaction matters.

From complex financial simulations to conversational workplace scenarios, Carriann specializes in helping organizations connect what learners say and do with meaningful downstream consequences. Her practical approach demonstrates how AI can support richer learning experiences while maintaining ethical and accessible design.

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Carriann Lane
Senior Managing Director | Sentient Learning

Tuesday, September 15
9:00 - 10:30 AM

Make It Human: AI Simulation Design, Dialogue & Interaction

After spending Day One building your learning experience, it's time to see how well it works. 

As a GamiCon ATX participant, you'll begin Day Two by putting your prototype to the test. Through structured playtesting, you'll discover what's working, where learners become confused or disengaged, and how your design can become even stronger.

Using guided design challenges, you'll evaluate your learning experience from multiple perspectives, document observations, gather feedback, and identify opportunities for improvement before continuing development.

Building on what you learn through playtesting, Carriann demonstrates how AI can help you create richer learning experiences through realistic simulations, dynamic dialogue, thinking and reacting non-player characters (NPCs), accessibility considerations, and ethical decision-making. Rather than replacing your design, AI becomes a collaborative partner that helps your learning experience feel more authentic, conversational, and human.

By the end of this session, you'll have used AI to strengthen the realism, interaction, and overall learner experience of your project while beginning the Make It Better side of your Make It Real Blueprint. Throughout the remainder of the day, you'll continue refining your design through playtesting, peer feedback, and implementation planning before leaving Austin with a stronger, more complete solution.

What You'll Build

Every prototype becomes stronger when real people interact with it.

During this session, you'll gather meaningful feedback, identify opportunities for improvement, and discover how AI can help you create more authentic learner interactions.

By the end of this session, you will: 

• Playtest your learning experience. 
• Gather structured learner feedback. 
• Improve dialogue and learner interactions. 
• Explore AI-powered simulations and NPCs. 
• Strengthen accessibility and ethical considerations. 
• Complete the Make It Better section of your Make It Real Blueprint. 

Where This Fits in Your Journey

Your prototype exists.

Now it's time to discover how it performs when learners experience it.

This session launches the final Quest by helping you refine your design before preparing it for implementation.

Define It → Frame It → Design It → Build It → Make It Better 

The best learning experiences are rarely perfect the first time. This is where thoughtful iteration makes the difference.

AI in This Session

Bring the AI assistant you already know and use. The prompts, workflows, and design techniques you'll experience throughout GamiCon ATX are designed to work across today's leading AI assistants, including ChatGPT, Claude, Gemini, Copilot, Perplexity, and others, allowing you to use the tools that best fit your work.

During this session, you'll use AI to:

• Create realistic conversations. 
• Generate NPC dialogue. 
• Improve learner interactions. 
• Evaluate accessibility. 
• Explore ethical decision-making. 
• Strengthen simulations. 
• Refine learner feedback.