Ayman Elarby

Designs and facilitates game-based learning experiences that drive behavioral change, social learning, and real-world action at work.

Ayman Elarby is a senior learning designer at Vodafone, where he supports customer experience and employee development through thoughtfully designed training programs. With a background in law from Cairo University, Ayman brings a distinctive blend of analytical thinking and strong presentation skills to the creation of clear, engaging learning materials.

As a certified Trainer of Trainers (TOT) with Compass, Ayman is committed to building a culture of continuous learning and high standards. His work focuses on supporting new hires and technical teams with learning experiences that strengthen capability, confidence, and service quality, contributing directly to organizational performance and customer satisfaction.

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Feedback Marvels

This session uses a purpose-built board game to help participants practice giving and receiving professional feedback in a way that feels safe, concrete, and immediately applicable. Instead of abstract models or role-play scripts, feedback skills are developed through play, decisions, and shared reflection.

Participants experience how a game-based learning approach lowers defensiveness, surfaces real communication patterns, and builds confidence in handling feedback conversations. The session focuses on making feedback practical, repeatable, and human, not theoretical or uncomfortable.

Takeaway: Feedback gets better when people can practice it through play, not pressure.

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